My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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  • English, Spanish
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Lanni Phelps

Non-Licensed Staff
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Lizbeth Alvarado Fuentes

Customer Service Representative
Lizbeth has been with the agency for 7 years. Loves dogs and family time. She has her license in Auto, Home and Life. Speaks Spanish and is licensed in Mo and IL.
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Olivia Creed

Customer Service Representative
Hi, my name is Olivia Creed and I am excited to announce that I have recently joined the Nicole Phelps agency with American Family Insurance. I look forward to this new role where I can work alongside this team, helping protect local members of our community. Outside of work, I enjoy cooking and I always find myself practicing new cooking techniques, like sourdough and jam making.